Adult, Child and Infant CPR
Learn how to deal with a respiratory emergency and give first aid for a cardiac emergency! This class focuses on injury prevention, recognizing an emergency and basic first aid. Following discussion and demonstration, participants will perform CPR techniques on mannequins and learn FBAO removal (foreign body airway obstruction) for infant, child and adults. Also, participants will learn how a defibrillator works and its importance in life threatening situations. Those successfully completing the course will receive certification in CPR. This course is recommended for anyone who has never had CPR training or is looking to refresh his or her emergency skills.
Building and Sustaining Teamwork & Commitment
-Current status as a manager or supervisor of employees.
Well-formed teams are the hallmark of a great leader. What does it take to turn a group into a high performing team? This workshop explores the fundamentals that leaders need to know to maximize the contribution and effort of individuals. With a focus on team member satisfaction and commitment, you learn specific approaches to align personal and organizational goals, encourage a shared sense of purpose, and help everyone recognize their importance to the team. Strategies to discuss team conflicts will also be incorporated into this highly interactive workshop.
· Learn to recognize the “resolved” and “unresolved” indicators of a 7-step model to creating and sustaining team performance
· Understand team roles that promote performance and effective communication
· Overcome barriers in handling team conflicts that may arise
· Identify your team’s “signature move” that enhances its overall brand within the organization
Communicating for Results
-Current status as a manager or supervisor of employees.
Good communications is a key to increasing your effectiveness! With the current challenges in the workplace, it becomes even more important to communicate in a way that produces the results you want. This course will focus on listening, giving and receiving feedback, and increasing your skills for non-defensive behavior. Effective and respectful interpersonal communications leads to results!
CPR for Healthcare Workers
Learn how to deal with a respiratory emergency and give first aid for a cardiac emergency! This class focuses on injury prevention, recognizing an emergency and basic first aid. Following discussion and demonstration, participants will perform CPR techniques on mannequins and learn FBAO removal (foreign body airway obstruction) for infant, child and adults. Also, participants will learn how a defibrillator works and its importance in life threatening situations.
Participants will be instructed in the correct procedures in the administration of first aid to the sick/injured. Learn to identify and care for persons in shock, with fractures, and other injuries/conditions—including bleeding, strains, sprains, seizures, diabetes, etc. A study book is included. Following the class, a certificate of completion will be given to students. Develop your confidence so you don’t panic and can be ready to help someone!
Planning Ahead for Your Later Years
Finance your future by planning ahead. Medicare and health insurance don’t pay for the most long-term care. Get the information you need to create a long-term care plan that will ensure your needs or those of a loved one are met. Learn how to stay in your community as long as you can, realize dreams, and be prepared in the event that medical care becomes necessary.
The presentation will cover:
· What is long-term care and why to plan ahead?
· The impact of your long-term needs on you and your family
· Who pays for long-term care?
· Where to find information to help create a plan, including available financing options and local resources
· Learn about common housing choices and services
· Learn about private financing options
· Receive tools to help you make smart, safe decisions about long-term care
Presentations: Building Persuasion and Influence
Today’s fast-paced world of communications requires all Dakota County staff to be effective and efficient in communicating their message. In both leadership and managerial roles, we must be able to translate visions, strategies, plans, issues, and attitudes into powerful communications. These communications are even more critical when delivered in the context of a diverse audience.
The session provides participants with the rare opportunity to receive planning tools and guidelines to further develop their communication abilities. This valuable experience is a necessity for individuals whose success depends on their ability to persuade and influence both internal and external audiences, whether senior leaders, across the businesses, and in the community.
Participants not only learn best practices, but also hone their presentation skills as they develop vital communication skills within a group setting that is both challenging and supportive.
• To further develop effective skills in persuasive internal and external communications.
• To assess personal style and hone presentation skills that result in strategic, precise, persuasive, and motivating messages.
• To explore a variety of “best practices,” ranging from the development of a communications strategy to the actual delivery of a message.
Project Management Series (3 sessions)
NOTE: Participants are required to attend all three sessions. Only enroll if you can attend all three sessions.
This *three session* series will provide participants an opportunity to learn and apply basic project management tools as well as the interpersonal side of project management. The course is hands-on, with participants working on projects from their own work environment. Participants will be asked to submit a very brief description of the project they plan to work on in class.
This course is intended for small to medium projects that may be an individual endeavor or a small team. Participants must be looking at feasibility of a project, initiating a project during the first half of 2014, or be in the beginning stages of a project. This class is not intended for projects that have been completed.
The participants’ materials are designed to be a reference guide as well as a workbook for participants to use back on the job. The four phases of project management are covered: The Definition Phase, the Detailed Planning Phase, the Working Phase and the Completion Phase. Phases and topics are outlined below.
Phase 1 Project/Problem Definition Phase
Understanding the Problem or Opportunity
Identifying Skills/Roles Required
Analyzing the Key Stakeholders
Writing the Statement of Work
Phase 2 Detailed Planning Phase
Task Identification – Work Breakdown Structure
Time Estimating Worksheet
Cost Estimating Worksheet
Gantt Chart Schedule
Phase 3 Working Phase
Monitoring and Controlling Schedule, Budget & Quality
Managing Changes to Project
Phase 4 Completion Phase
Completing Project Documentation
Evaluating Project Effectiveness
Documenting Lessons Learned
Review and Action Planning
Setting Goals for the New Year
“If you aim at nothing, you’ll achieve it every time.” Goals are an important part of productivity and success. This highly-interactive workshop will provide participants with the tools to design, articulate, and achieve their desired goals. You will get the “shot in the arm” to start you on the right track of seeking the results you desire. This workshop experience will not only help you with the work you do, but the life you lead.
· Learn a system for writing impactful and meaningful goal statements
· Create clarity around what matters most to your personal and professional success
· Understand the 5 steps to increasing motivation when feeling stuck and overwhelmed
· Identify actions that will help build a 90-Day Road Map
Verbal & Non-Verbal Communication
According to research only 7% of face-to face communication is found in the words we use. 55% is our body language and 38% is our tone of voice. So how do we build both our verbal and nonverbal communication skills to deliver our message at 100%? This workshop equips participants with the skills they need to communicate more effectively with others, both verbally and nonverbally. Participants will find the information practical, motivating, and useful in all areas of their lives.
What’s my Type & Why does it even matter?
Do you ever wonder why some people work so well together, while others seem to clash? The Myers-Briggs Type Indicator (MBTI) is an effective and widely used tool in identifying personality types and personal preference. Knowledge of type can help teams improve communication, spot strengths and weaknesses, and provide a framework for understanding and resolving conflict. This workshop will allow you to take a modified version of the assessment and provide you with application to your role in the work you do for the County.
- Learn a basic understanding of personality preference and how it impacts the daily work interactions with others.
- Increase awareness in the areas of handling effective communication, conflict and decision making
- Allow participants to identify blind spots in working with others, as well as how to engage others more effectively from a type-based approach