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Public Employee Training

Contact

Employee Relations
651-438-4435

Available EDGE Courses


**NOTE:
  Enrollees must withdraw at least 72 hours prior to the class to avoid being charged.  Dakota County reserves the right to charge the cost of the class if an employee does not withdraw 72 hours prior to the class.
 
 

 General Courses

 
  • Course Name Date Time Location Fee Register
    Shaping Your Career PathAugust 12, 20148:30 - 11:30NSC 520$85 Register
    Understanding Your Muslim ClientsAugust 13, 20142:30 - 4:00NSC 110A$75 Register
    CPR for Healthcare WorkersAugust 19, 20148:30-11:30NSC 110A$85 Register
    Understanding & Meeting Customer NeedsAugust 20, 20148:30 - 11:30NSC 110A$85 Register
    Adult, Child and Infant CPRAugust 21, 20148:30-11:30WSC 1920$85 Register
    First Aid - Medical EmergenciesAugust 27, 20141:00 - 4:00NSC 110C$85 Register
    Emotional Intelligence - What's Your IQ?August 5, 20141:00 - 4:00NSC 520$85 Register
    Stress Relief & ResiliencySeptember 16, 20148:30-11:30NSC 110A$85 Register
    CPR for Healthcare WorkersSeptember 17, 20148:30-11:30WSC L139$85 Register
    Developing a Positive Work EnvironmentSeptember 17, 20141:00 - 4:00WSC L139$85 Register
    Difficult Conversations at WorkSeptember 18, 20148:30-11:30WSC 1920$85 Register
    Understanding Somali CultureSeptember 25, 20141:00 - 4:00NSC 110A$85 Register
 

 Technical Courses

 
  • Course Name Date Time Location Fee Register
    MS Word Templates & FormsAugust 20, 20148:30 - 12:30WSC 120$85 Register
    MS Outlook IntroAugust 7, 201412:40 - 4:30WSC 120 $85 Register
    MS Access Plans & Create a DatabaseSeptember 17, 201412:30-4:30WSC 120$85 Register
    MS Excel Formulas & Multiple SheetsSeptember 9, 201412:30-4:30WSC 120$85 Register
 

 General Course Descriptions

 
 
Emotional Intelligence- What’s your IQ?
According to behavioral research from Harvard and UCLA, having emotional intelligence is the biggest determining factor in how successful we are in our careers. Emotional intelligence is the ability to be aware of your own emotions and manage them. It also includes being socially aware, empathetic, and demonstrating social skills. In the workplace, people who can demonstrate emotional intelligence will have more success over their peers. So, how do you build the skills to be more in tune with your own and others peoples’ emotions? In this intriguing learning lab participants will assess their emotional intelligence and learn strategies to improve emotional intelligence to be more successful in the workplace.
 
Shaping Your Career Path
Have you found yourself wanting more from your career?  This workshop allows you to explore paths to continued growth and development.  The tools and strategies in this workshop will help you enrich what you are currently doing, as well as explore new opportunities for your future.  Participants will create a Career Road Map to identify tangible next steps.
Whether you want to stay in your current role,  are looking to transition to a new role in the organization, or are searching for something totally new, this workshop is designed to provide you with resources to explore those paths. 
As a result of the workshop, participants will:
-Identify values and skills needed for their own individual career growth and satisfaction
-Develop a career vision and the action steps to provide a deeper connection to their current work
-Create a Career Road Map to guide in future decision making and development planning
 
 
Understanding Your Muslim Clients
Why do some Muslim women wear head covers and some don’t? What are the 5 daily prayer times? Do Muslims keep “kosher”? To what extent do I have to accommodate religious requests? With an estimated population of 150,000, the Muslim presence in Minnesota is growing. CAIR-MN’s “Understanding Your Muslim Clients” seminar will provide participants with a basic understanding of the religion of Islam and common religious practices that often arise in the employment context. This is an opportunity for participants to ask uncomfortable questions and receive knowledgeable answers in order for Muslim residents to be served with a greater understanding and in a more respectful and appropriate manner. 
 
CPR for Health Care Workers
Learn how to deal with a respiratory emergency and give first aid for a cardiac emergency!  This class focuses on injury prevention, recognizing an emergency and basic first aid.  Following discussion and demonstration, participants will perform CPR techniques on mannequins and learn FBAO removal (foreign body airway obstruction) for infants, children and adults.  Participants will also learn how a defibrillator works and its importance in life threatening situations.
 
Understanding & Meeting Customer Needs
Dakota County staff plays an important role in helping citizens of Dakota County. This workshop will teach employees skills for working with clients, employees, and the public. Participants will learn how to decipher customer needs, how to respond to challenging interactions, and how to stay focused on the goal during tense situations.
 
 Adult, Child and Infant CPR – Recertification
Learn how to deal with a respiratory emergency and give first aid for a cardiac emergency!  This class focuses on injury prevention, recognizing an emergency and basic first aid.  Following discussion and demonstration, participants will perform CPR techniques on mannequins and learn FBAO removal (foreign body airway obstruction) for infants, children and adults.  Participants will also learn how a defibrillator works and its importance in life threatening situations. Those successfully completing the course will receive certification in CPR.  This course is recommended for anyone who has never had CPR training or is looking to refresh his or her emergency skills.
 
First Aid – Medical Emergencies
Participants will be instructed in the correct procedures in the administration of first aid to the sick/injured.  Learn to identify and care for persons in shock, with fractures, and other injuries/conditions—including bleeding, strains, sprains, seizures, diabetes, etc.  A study book is included.  Following the class, a certificate of completion will be given to students.  Develop your confidence so you don’t panic and can be ready to help someone!
 
 
Stress Relief & Resiliency: Maintaining Work-Life Balance
People in the workplace are facing higher levels of stress today than ever before. The pace of work, personalities of co-workers and customers and constantly changing environments all play a part in the level of stress you feel at work. To strengthen personal resiliency and stay healthy, this workshop provides you with a greater awareness of stress triggers, how to respond to them and ways to mobilize personal resources when faced with rising pressure.  In this session, you’ll learn very practical ideas for recognizing your stressors and ways to respond to them while building greater resiliency.
 
 
Developing a Positive Work Environment
Can you imagine a workplace that’s a happy place to go every day? 'Happy' might not be the word you use to describe ‘work.’  It might even be a little ‘soft’.  A recent study defines happiness at work as engaged, enabled, and energized.  This workshop digs into the data behind positive workplaces and provides you with tangible tools and takeaways to influence where you can. If you are tired of complaining and want to start creating, this workshop is for you.
 
 
Difficult Conversations at Work
Have you ever found yourself in a heated discussion and lost your cool? Or felt like you’ve just been run over?  This workshop will provide you with a framework and tool kit to tackle even the most challenging of conversations while maintaining your cool and being able to live with yourself afterwards.  As organizations continue to stretch their employees, the art of communication becomes even more crucial to workplace civility.
 
Understanding Somali Culture
This is an interactive cultural competency training for individuals providing direct services to Somali individuals and families; this training provides brief history, an overview of Somali cultural values, practices and factors that influence communication, cognition and behavior. Participants will learn practical recommendations to work more effectively, reduce cost and frustration, provide equitable access to services, and produce better outcomes when working with Somali individuals, families and the community at large.
 

 Technical Course Descriptions

 
 
MS Outlook Intro
This course covers mail and calendaring basics.  Employees will learn how to:
move from one component to another, address, add text, send, read, reply, forward a message, change calendar views, add and edit basic appointments, schedule meetings, respond to a meeting request and print their calendar.
 
MS Word Templates & Forms
Prerequisites – Participants must have mastered the topics presented in the Intermediate Word Class or equivalent.
Participants will learn the features to help set up and use templates in Word, including how to: start a template, start a template based on another template, setup a backbone for your template using a table, add text boxes, format text boxes, add and format list boxes, add and format check boxes, use SharePoint Metadata in your form, test the template, protect the template, add custom Quick Part entries to the template, add a spell check feature to the template and customize the toolbars.
 
MS Excel Formulas & Multiple Sheets
Prerequisites – Participants must have mastered the topics presented in the Intermediate Excel Class or equivalent.
Participants will learn several Excel features, including how to:  assign meaningful names to cell and ranges use the Insert, Name command and the Name Box, use the Function Wizard to perform sophisticated calculations, use common Functions to perform calculations, including math functions, statistical functions, conditional functions, date functions, financial functions, and lookup functions, how to use tools, prevent changes to data and window arrangement, create multiple sheet workbooks, insert and delete sheets, name sheets, work in the ‘group’ mode, and add formulas to calculate across sheets.
 
MS Access Plan & Create a Database
Prerequisites – Participants must have mastered the topics presented in the Access Advanced course or equivalent. The objective of this course is to learn the features that will help non-programmers develop a full database including how to: create a plan for the database, create and set up efficient tables, import data from other data sources, create queries to clean and distribute imported data to tables, set relationships between tables, and set start-up options.
 
 
 

Last updated: 7/1/2014 5:16 AM