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Employee Relations
651-438-4435

Available EDGE Courses


**NOTE:
  Enrollees must withdraw at least 72 hours prior to the class to avoid being charged.  Dakota County reserves the right to charge the cost of the class if an employee does not withdraw 72 hours prior to the class.
 
 

 General Courses

 
  • Course Name Date Time Location Fee Register
    Holding Effective MeetingsFebruary 25, 20158:30 - 12:00 NSC 110C$85 Register
    Staying Service MotivatedFebruary 4, 20151:00 - 4:00NSC 110A$85 Register
    Power of Personal Influence: How to Get Others to ListenJanuary 29, 20151:00 - 4:00NSC 520$85 Register
    Adult, Child and Infant CPRMarch 11, 20158:30-11:30NSC 110A$85 Register
    Think Like an AnalystMarch 12, 20158:30 - 11:30NSC 520$85 Register
    CPR for Healthcare WorkersMarch 19, 20158:30-11:30NSC 110C$85 Register
    Growing the Influence and Value of Your ProfessionMarch 24, 20151:00 - 4:00NSC 110A$85 Register
    Presenting with Impact!March 4, 20158:30 - 11:30NSC 520$85 Register
    First Aid - Medical EmergenciesMarch 4, 20151:00 - 4:00WSC L139$85 Register
 

 Technical Courses

 
  • Course Name Date Time Location Fee Register
    MS Word Reports, Manuals and ProposalsFebruary 19, 201512:30 - 4:30 NSC 120 $85 Register
    MS Excel IntroductionFebruary 24, 201512:30-4:30NSC 120$85 Register
    Intro to Dakota County GISFebruary 3, 20158:30 - 12:30NSC 120- Register
    MS Excel ChartsMarch 10, 20158:30 - 12:30NSC 120$85 Register
    Intro to Dakota County GISMarch 17, 20158:30 - 12:30 NSC 120- Register
    MS PowerPoint: Impressive PresentationsMarch 5, 201512:30 - 4:30NSC 120$85 Register
 

 General Course Descriptions

 
 
The Power of Personal Influence: How to Get Others to Listen to You
Do you feel that you are powerless and no one listens to you? Do you feel others push you around? This class will examine the dynamics of power and influence and how they are related to communication. It will explore why many of us feel like we have too little influence, how others manipulate us, and how you can develop better communication and other strategies to get others to listen to you so that you can get what you want.
 
Staying Service Motivated
One of the most difficult tasks in our professional lives is staying focused on serving customers. Even the best employees can become frustrated and stressed by the constant needs of callers/customers. When that stress is added to other demands of the job, it can quickly become demotivating. In this workshop, service professionals will develop a plan for staying motivated while working with customers, and will develop the skills customer-driven professionals need to maintain a service mindset.
 
Holding Effective Meetings
Spending all of your time in meetings?  Learn how to maximize the effectiveness of the meetings you attend.  This seminar is a practical, hands-on approach to planning and conducting effective meetings.  Find out how to determine your invite list, what to do before the meeting, techniques to use during the meetings and how to increase the odds of work happening outside the meetings. Participants will learn:
·        Considerations and tools for planning and conducting meetings
·        Techniques for handling disruptive behaviors
·        Types of decisions, when to use them and helpful strategies for reaching closure
·        Strategies to increase involvement
   
First-Aid
Participants will be instructed in the correct procedures in the administration of first-aid to the sick/injured.  Learn to identify and care for persons in shock, with fractures, and other injuries/conditions—including bleeding, strains, sprains, seizures, diabetes, etc.  A study book is included.  Following the class, a certificate of completion will be given to students.  Develop your confidence so you don’t panic and can be ready to help someone!
 
CPR for Healthcare Workers
Learn how to deal with a respiratory emergency and give first aid for a cardiac emergency!  This class focuses on injury prevention, recognizing an emergency and basic first aid.  Following discussion and demonstration, participants will perform CPR techniques on mannequins and learn FBAO removal (foreign body airway obstruction) for infant, child and adults.  Also, participants will learn how a defibrillator works and its importance in life threatening situations.
 
Adult, Child, and Infant CPR
Learn how to deal with a respiratory emergency and give first aid for a cardiac emergency!  This class focuses on injury prevention, recognizing an emergency and basic first aid.  Following discussion and demonstration, participants will perform CPR techniques on mannequins and learn FBAO removal (foreign body airway obstruction) for infant, child and adults.  Also, participants will learn how a defibrillator works and its importance in life threatening situations. Those successfully completing the course will receive certification in CPR.  This course is recommended for anyone who has never had CPR training or is looking to refresh his or her emergency skills.
 
Think like an Analyst
The top three most critical job skills are critical thinking, complex problem solving, and judgment and decision-making (Forbes Magazine, 2013). All of these skills are required if you want to think like an analyst. This workshop will give you tools needed to be skeptical enough to evaluate situations with intention and objectivity. You will learn to ask the right questions and apply the right decision-making model to move projects and goals forward.
 
Growing the Influence and Value of Your Profession *Executive/Managerial
Where does your work as a professional stand in the consciousness of your organization? Is the leadership table always set for you and the essential services you’re providing? Wouldn’t it be great if everyone you served understood all the benefits that your profession provides to your organization? How much more enjoyable would work be if most of the people in the County appreciated the impact your unique skill sets have on each of their job functions? In what ways would it elevate your function if all leaders sought out your advice? More importantly, how much more effective could you be if while elevating your profession, all your constituents became engaged with what you do? This thought-provoking session is designed to give you some practical ideas for increasing your influence and that of the profession you represent.
 
Presenting with Impact!
This interactive workshop will allow you to discover the process of planning, designing, and delivering presentations that have IMPACT! This session is for you if you 1) find yourself in a role at work that demands you ‘take the stage’ and deliver information to others, or 2) you are searching for ways to get your point across with a bit more “POP” to keep people engaged, or 3) you really want to increase your confidence levels in presenting. As a result, EDGE participants will be able to:
·        Design presentations that inform, instruct, persuade, or inspire an audience
·        Adapt presentations to compliment the needs of your audience
·        Learn strategies to implement in the formal, and not so formal, art of presentation
 
 
 
 

 Technical Course Descriptions

 
 
MS PowerPoint: Impressive and Persuasive Presentations
Prerequisite:  The student must have mastered the topics presented in the PowerPoint Introduction course or equivalent.
The objective of this course is to learn the features that will enhance the slides in your presentations and those features that will assist you during presentations, including how to:
·        Create and edit Data Charts, Organization Charts or SmartArt
·        Animate charts to focus audience attention
·        Use drawing tools and Draw tab to enhance slides
·        Edit and format drawn objects on slides
·        Animate drawn objects on slides
·        Add hyperlinks
·        Add sound and video
·        Use the Slide Master and Title Master view to edit an existing template
·        Add Action Buttons to control the movement through slides
·        Create sophisticated handouts by exporting to Word
 
MS Excel Introduction
Prerequisite:  The student must have mastered the topics presented in the Windows Introduction Class or equivalent.
The objective of this course is to learn the features that help you create a basic spreadsheet with elementary formulas, including how to:
·        Identify the Excel window features
·        Enter and edit text and numbers in a workbook
·        Enter and edit simple formulas (addition, subtraction, multiplication, division, and summing)
·        Insert and delete rows and columns
·        Move and copy text, numbers, and formulas
·        Format the appearance of a workbook
·        Save, open and begin new workbook files
·        Print and preview a workbook
 
MS Excel Charts
Prerequisite:  Prior to attending this course, please complete and master the topics covered in the Intermediate Excel course.  Basic keyboarding and mouse skills are helpful.
The objective of this course is to learn how to use the chart feature in Excel, Word, and PowerPoint including how to:
·        Creating a chart on a separate sheet or on a worksheet with other data or charts.
·        Choose the correct chart type for the data.
·        Change chart type.
·        Format axis, titles, legends, data series, and data series.
·        Change the data source.
·        Create stacked column, line-column, column charts with no –axis, actual vs. budget, trend line, last six or twelve months (rolling data), comparative histograms, and progress towards goal charts.
·        Print charts.
·        Create and edit a chart in Word and PowerPoint.
·        Linking Excel data to a Word or PowerPoint chart.
 
Intro to Dakota County GIS
Dakota County GIS is for everyone!  You don’t have to be a GIS ”user” or have any previous GIS experience. Do you ever work with geographic or location based data such as clients, service areas, or property?  Have you ever needed to know where something was, or whether it was near an area where you were working?  Would it be useful to know if other departments were involved in projects adjacent to yours? Dakota County GIS is a web-based GIS that allows city and county staff to explore a variety of county and regional data.  Dakota County GIS is available to all city and county staff, and provides access to much more than just property information.  With access to 300+ datasets, it is possible to identify geographical relationships and determine whether entities around the county may have an impact on your work.  Having all staff access the same GIS means that everyone is working from the same information. In this hands-on course you will learn how to access county data, look up parcel information, view air photos & Pictometry imagery, measure distances and areas, create custom site maps, generate mailing labels, and much more.
 
 
MS Word Reports, Proposals and Manuals
Prerequisite:  The student must have mastered the topics such as basic document creation and character and paragraph formatting.
The objective of this course is to learn the features that help you use timesaving features in Word to assist with preparing longer Word document such as reports and proposals, including how to:
·        Use Quick Styles to quickly and consistently format documents.
·        Edit styles
·        Create styles
·        Use themes, color schemes, and font schemes
·        Add and format section breaks to control formatting and page numbering
·        Add and edit Headers and Footers
·        Create and use Cross-References
·        Create a table of contents
·        Create and edit tables
·        Use Quick Parts to reduce the repetitive typing necessary to create documents
·        Add graphics and drawings to your documents

Last updated: 2/2/2015 5:32 AM