Our strategic planning work will shape priorities and set the future direction for the library.
To ensure our library is responsive to our community, we gathered community input through:
- A survey
- Community conversations
- Chats at events
We received more than 11,500 survey responses. We also attended more than 35 community events where we engaged with community members directly in one-on-one and small group conversations. We read every survey response and reflected on every conversation. Thank you for sharing your feedback with us. It reminds us of how many people value our library.
We will use what we learned to inform our strategic planning discussions. We shared community data with all library staff to help us deliver responsive services, and we want to share initial themes of community input with the community as well.
Community input themes
- The library is a loved and used resource.
- Collections, programs, technology and multi-use space are valued.
- The majority have a great experience and value staff help. You like to see us outside library locations and in the community too.
- Many are surprised to hear about all the library's offerings and resources. We received many requests for services we offer, such as Self-Service Hours.
- People want more of what they love, including books, shorter wait times, more study spaces and more events.
- Online service is the third-most used library 'location.'
- The library is a liaison between residents and other resources, including job applications, social services, housing assistance and recreation.
- Residents use the library in a variety of ways important to them. Some of the most shared examples include:
- Families consider the library a safe space for themselves and their children.
- Teens enjoy the flexibility of the library's spaces, including quiet and social spaces.
- Representation and belonging are significant for immigrants and communities of color.
- Free and easy access to technology is vital to many.
We will use perspectives and lessons from the community to inform our strategic planning process, including setting priorities for the library. Look out for a plan in winter 2025.
Process timeline
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Spring 2024: Launch
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Summer 2024: Community engagement
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Fall 2024: Meaning making and planning
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Winter 2024-2025: Documentation and action
Dakota County Library is partnering with Terraluna Collaborative to create the library’s new strategic plan.
Our vision
Dakota County Library acts as a catalyst, connector and partner to empower residents to build a successful community.
Our mission
Dakota County Library cultivates community, creativity and learning.
Our values
We provide positive and welcoming experiences.
We act inclusively, valuing and respecting differences.
We are knowledgeable, engaged and culturally aware.
We value free and open access to information, community talent and technology.