Social Services continues to provide the majority of services remotely, through phone or video. For the limited situations in which it is not possible for a resident to interact with Social Services via telephone or online, some on-location intake services are available at our Western Service Center in Apple Valley and Northern Service Center in West St. Paul. Please contact your worker directly, or one of the following program areas for assistance:
- 24/7 Crisis Response, 952-891-7171
- Adult Mental Health, 651-554-6424
- Aging and Disability, Services 651-554-6336
- Chemical Health, 651-554-6424
- Child Protection Reporting, 952-891-7459
- Children and Family Services Intake, 952-891-7459
- Housing Crisis Line, 651-554-5751
- Vulnerable Adult Reporting, 1-844-880-1574
Protecting vulnerable adults
Dakota County protects vulnerable adults from abuse and maltreatment. Social Services takes steps to investigate the abuse, neglect or exploitation of vulnerable adults.
Vulnerable adults are anyone 18 years of age or older who live in licensed facilities (nursing home, hospital or residential facility), receive health services at home or require help in caring or protecting themselves.
Reporting maltreatment of a vulnerable adult
To report maltreatment of a vulnerable adult, call the Minnesota Adult Abuse Reporting Center at 1-844-880-1574 or
If a person is in immediate danger, call 911.
When you report abuse, include the following:
The name and address of the vulnerable adult
The name and address of the person causing harm
The date and time of the alleged harm
Details of what happened
If you give your name as the reporter, your name will be kept confidential.
Definition of adult maltreatment
Adult maltreatment is any physical or emotional act that harms or intends harm; words or gestures that harm or intend harm; forcing a vulnerable adult to perform services for the advantage of another; not providing enough food, clothing, shelter, health care or supervision; and unauthorized use of the vulnerable adult’s money or property.