Mental Health Crisis Response
Dakota County and our public safety agencies are carrying out a crisis response system that works for residents.
No single change is the solution. We are addressing all parts of the system using national best practices. This includes having someone to talk to, someone to respond, somewhere to go and crisis follow-up.
Someone to talk to: Initial response
Calling 911 is often the go-to resource for any crisis. However, law enforcement is not always the best choice to help with a mental health crisis.
In Dakota County, 911 calls dealing with mental health crisis are routed to the Crisis Response Unit (CRU).
CRU staff are trained mental health professionals who talk with people by phone or in person. They reduce trauma, provide equitable service, improve public safety, and work across systems to help residents.
Through the CRU, Dakota County has a 24/7 resource for in-person and over the phone response. All police departments and the Dakota County Sheriff's Office are also encouraged to call CRU as needed.
Community members can contact CRU directly at 952-891-7171.
Someone to respond: Mobile response
All CRU staff are available to provide mobile response. Some members of the CRU work within our police departments. Their priority is to respond to people's needs within they're assigned city. They consult with their peers on the crisis team as needed. These staff specialize in responding with police officers during an active crisis.
Somewhere to go: Residential services
Sometimes a person needs a safe place to take a break from their current stressors. Dakota County is creating a space for people to go. The Crisis and Recovery Center will provide services in a residential setting. People can stay for up to 10 days to stabilize following a mental health crisis.
Crisis follow-up: Embedded social workers
Social Services works with local law enforcement agencies to provide follow up and outreach for mental health-related police calls. This includes doing phone calls and in-person visits to share helpful resources.
This outreach helps people with mental health challenges and reduce involvement with law enforcement.
This program creates a community where public safety is a priority. People receive meaningful support following a crisis event.
It supports and encourages mental health wellness and reduces the stigma of mental illness.
Crisis stabilization
Sometimes people need a little extra support. Dakota County mental health professionals can provide short-term (4-10 weeks) of intensive case management and therapeutic intervention services.
To learn more about these services or to make a referral, contact the Crisis Response Unit at 952-891-7171.