Call DIAL to check billing and payment information through the State of Minnesota�s Child Care System called MEC2. You will need your provider ID and the case number listed on the Child Care Assistance Program Billing Form to:
- Hear the case status. (example: Active or Inactive)
- Hear your last payment amount, date issued, and status (example: issued, cashed, etc.)
- Leave a message for a case aide on any billing or payment questions.
- Leave a message for the child care worker on authorizations.
You should receive a response within two business days.
DIAL Instructions
1. Call 651-438-4949
2. At Entry Menu � press 2 for Child Care Case or Provider
3. Press 2 again for Providers to access MEC2
4. Enter your MEC2 Provider number followed by # key.
5. Enter the MEC2 case number followed by # key.
6. Listen to case status and your pending or last payment.
Press 1 to repeat
Press 2 to leave message for case aide
Press 3 to leave message for client�s child care worker
Press 5 to enter another case number
Press 0 for office hours