If a program participant receives more benefits than they were eligible for, a Dakota County Financial Worker will send a notice detailing the overpayment and responsibility to repay. The case will be given to a Dakota County Collections Specialist, who will contact the participant about the debt and to set up a repayment plan.
Payments (partial or full) are accepted by cash, check, money order or credit card. An initial invoice and several billing statements will be sent to collect on the benefit overpayment. If no repayment plan is made, the Collections Specialist may request the withholding of participant tax returns to repay the benefits.
Participants should contact their Collections Specialist or 651-554-5909 with any questions.
On-site child care will not be provided for public assistance programs. We continue to operate all programs and serve our clients over the phone and online.
Public Assistance programs that previously required an in-person interview are now being managed over the phone. Please call 651-554-5611 to reach our office.