If a program participant gets more benefits than allowed, a Dakota County financial worker will send a notice. The notice explains the overpayment and the need to pay it back.
The case will go to a Dakota County collections specialist. The specialist will contact the participant about the debt. They will also help set up a repayment plan.
Participants can pay all or part of the amount owed. Payments are accepted by cash, check or money order. An invoice and several billing statements will be sent to collect the overpayment.
If the participant refuses to make the payment, the collections specialist may request to take money from tax refunds to repay the benefits.
If there are questions, participants should contact their collections specialist or call 651-554-6577.